Frequently Asked Questions

  • [Q]:HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY? 

    [A]:We will reply you within 12 hours in working day....

  • [Q]:ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?

    [A]:We are professional factory, we also have our own international sales department. We produce and sell all by ourselves....

  • [Q]:WHAT PRODUCTS CAN YOU OFFER?

    [A]:We have many kinds of products: Top loading water dispensers, Bottom loading water dispensers, Pipeline water dispensers, RO water dispensers,Tea bar machines, water purifiers, etc....

  • [Q]:HOW MANY EMPLOYEES OF YOUR COMANY?WHAT ABOUT THE TECHNICISTS?

    [A]:We now have more than 400 employees, including 20 technicians and 5 engineers....

  • [Q]:HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

    [A]:We have the special Department of quality control and advanced production & inspection equipment. First of all, strict inspection to incoming materials, and then 100% products will be tested and inspected during the whole production process, such as electric inspection, water-inspection and performance testing, etc.. And last, 20% finished products random selected will be inspected and tested again from warehouse....

  • [Q]:HOW ABOUT THE CAPACITY OF YOUR COMPANY?

    [A]:Our productivity(daily): Water dispenser 1500pcs, water purifier 300sets, and tea bar machine 1500pcs....

  • [Q]:WHAT’S THE PAYMENT TERM?

    [A]:30% deposit in advance and 70% balance against copy of documents. The most common way is by T/T. L/C is also acceptable....

  • [Q]:HOW TO DELIVER THE GOODS TO US?

    [A]:Usually we will ship the goods to you by sea, because we are in Ningbo, and we are only 60 kilometers away from the Ningbo Port, it is very convenient and efficient to ship goods to any other countries....

  • [Q]:WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?

    [A]:Our products are mainly exported to follow areas: Southeast Asia,Middle East,South America, Africa and so on....